The 5 Best Computer Support and Services in Chicago

In a bustling city like Chicago, the demand for top-notch computer support and services is ever-growing. Whether you’re a business owner needing regular maintenance or an individual facing unexpected tech issues, finding the right support is crucial. This guide, “The 5 Best Computer Support and Services in Chicago,” aims to help you navigate the myriad of options available, ensuring you get the best service for your needs.

When searching for computer support and services, consider the following offerings and aspects:

On-site Support: Technicians come to your location to diagnose and fix issues.
Remote Assistance: Convenient support provided via online tools and software.
Network Setup and Maintenance: Ensuring your home or office network runs smoothly.
Data Recovery: Services to retrieve lost or corrupted data from devices.
Software Installation and Updates: Keeping your systems up-to-date and secure.
Virus and Malware Removal: Protecting your systems from harmful threats.
Hardware Repairs: Fixing or replacing faulty computer components.
IT Consultation: Providing expert advice to improve your technology infrastructure.
Custom-Built Systems: Tailored computer builds to meet specific needs.

Consider factors like pricing, with services typically ranging from $50 to $150 per hour, and customer reviews to ensure you’re choosing a reliable provider. Explore our guide to discover the best options that Chicago has to offer.

1. Protek-IT
2. Framework IT
3. InhouseCIO

4. Access One
5. Andromeda Technology Solutions

Number of companies

313

Verified reviews

4,72

Average rating

(773)9070600

1. Protek-IT

★ ★ ★ ★ ★ 4,8/5

5019 W Lawrence Ave, 60630.0, Chicago

Computer support and services
Website designer

Why we chose them

Protek-IT is an award-winning Managed Services Provider specializing in delivering top-notch IT support for Chicago businesses and nonprofits. Renowned for their exceptional service quality, they have become one of the highest-rated IT companies in the region. With a team of local IT service engineers, they ensure fast and reliable on-site support throughout Chicago and Cook County. Their comprehensive offerings include Managed IT Services, Help Desk Support, and IT Consulting, enabling organizations to outsource their IT needs to a dedicated team of professionals. Their proactive approach allows businesses to focus on growth while they manage technology efficiently.

Protek-IT provides a wide array of services such as Cybersecurity, Backup & Business Continuity, and Microsoft 365 support, catering to diverse industries including construction, engineering, financial, and nonprofit sectors. Their solutions are tailored to enhance productivity, ensure data security, and support business growth. By offering strategic IT planning, proactive monitoring, and a consistent security strategy, they empower businesses to stay ahead of technological challenges. Their expertise in handling IT issues swiftly and efficiently makes them an invaluable partner for companies looking to streamline their operations and leverage technology for competitive advantage.

(312)2658733

2. Framework IT

★ ★ ★ ★ ★ 5,0/5

700 N Sacramento Blvd #101, 60612.0, Chicago

Computer support and services

Why we chose them

Framework IT is a leading managed IT services provider based in Chicago, specializing in comprehensive IT support, strategy, and security solutions for small and medium-sized businesses. By utilizing their innovative Business Optimization Framework, they offer a tailored approach that aligns clients with data-driven best practices, enhancing productivity and reducing costs. This strategic process has earned them a remarkable 98% customer satisfaction rate, making them a trusted choice for businesses seeking to create an agile IT environment.

With a wide range of services, including IT support, cybersecurity, cloud solutions, and VoIP communication services, Framework IT ensures that businesses can streamline their technology environments and achieve better IT outcomes. Their expertise extends to server and network management, cloud migration, and IT project management, providing the necessary support to navigate the complexities of modern technology. Framework IT’s commitment to integrity, teamwork, and continuous learning underscores their mission to empower businesses through dependable managed IT solutions.

(877)3613499

3. InhouseCIO

★ ★ ★ ★ ★ 5,0/5

8770 W Bryn Mawr Ave suite 1300 suite 1300, 60631.0, Chicago

Computer consultant
Computer support and services

Why we chose them

InhouseCIO stands out for its commitment to providing exceptional IT consulting and support services tailored to small and midsize businesses in Chicago. Specializing in Managed IT Services, Cloud Services, and Co-Managed IT services, the company ensures seamless technology integration for a variety of industries including healthcare, engineering, and non-profit organizations. Clients appreciate their personalized approach, offering an assigned team and unlimited support, all under a straightforward flat monthly fee. This strategy eliminates the common IT headaches businesses face, allowing clients to focus on their growth and productivity.

What sets this company apart is its dedication to addressing client frustrations with prompt and clear communication, ensuring problems are resolved efficiently. Their high client satisfaction and retention rates reflect this reliability and trust. By leveraging proven IT processes and a strategic technology plan, businesses can eliminate stress and enhance response times. Testimonials highlight the company’s professionalism and ability to demystify technical jargon, making them an ideal partner for businesses looking to enhance their IT infrastructure without the hassle.

(312)4411000

4. Access One

★ ★ ★ ★ ★ 3,8/5

820 W Jackson Blvd, 60607.0, Chicago

Computer support and services

Why we chose them

Access One stands out as a premier provider of comprehensive computer support and services, focusing on managed IT solutions tailored to meet the evolving needs of businesses. As an innovative leader in the industry, the company delivers a wide range of services, including 24×7 IT help desk support, asset management, and technical account management. Their expertise in cybersecurity ensures businesses are safeguarded against potential threats, offering services like endpoint detection, risk management, and threat detection. The company empowers organizations by streamlining operations with strategic cloud solutions, enhancing business continuity, and providing disaster recovery plans that ensure uninterrupted operations even during unforeseen challenges.

With a strong emphasis on connectivity and communication, the company provides advanced voice and data services, including VoIP solutions, dedicated internet access, and software-defined networks. These services are designed to enhance business efficiency and ensure seamless connectivity. Moreover, Access One offers unique solutions such as virtual CIO services, which help businesses manage transitions and reduce risks without the need for full-time commitments. Their commitment to excellence is evident through industry recognition, making them a trusted partner for over 14,000 customers who rely on their expertise to stay ahead of emerging tech and business trends. By offering unified services that reduce complexity and optimize costs, the company enables businesses to focus on what they do best while preparing for the future.

(815)7550123

5. Andromeda Technology Solutions

★ ★ ★ ★ ★ 5,0/5

980 Michigan Ave Suite 1400a, 60611.0, Chicago

Computer support and services
Computer consultant
Security system supplier
Telecommunications contractor
Telecommunications equipment supplier
Telephone company

Why we chose them

Andromeda Technology Solutions has been a trusted partner for businesses since 1994, offering a comprehensive range of services to keep operations safe, secure, and efficient. Specializing in IT solutions for the manufacturing sector, the company provides expert managed services, network infrastructure management, and remote work solutions. With a dedicated team of 50 professionals, they have successfully supported over 2,500 clients, helping them minimize downtime and enhance productivity. Recognized as one of the best places to work in Illinois, the company prides itself on its proactive approach and commitment to client success.

Beyond IT solutions, the company is also a reliable provider of computer support, telecommunications services, and security systems. Their expertise extends across various industries, including industrial machinery, building materials, chemicals, and food & beverage. By integrating modern technology, they ensure businesses remain competitive and secure against evolving threats. With a strategic focus on minimizing disruptions and optimizing operations, Andromeda Technology Solutions is the go-to resource for businesses looking to streamline their IT and telecommunications needs.

FAQs

What types of services do computer support professionals in Chicago offer?

Computer support professionals in Chicago offer a variety of services including hardware repairs, software installation, network setup, data recovery, cybersecurity solutions, and IT consulting.

How much do computer support services typically cost in Chicago?

The cost of computer support services in Chicago can range from €50 to €150 per hour, depending on the complexity of the service and the expertise of the professional.

What is the typical timeline for completing computer support services?

The timeline for completing computer support services varies based on the issue. Simple repairs or installations may take a few hours, while more complex tasks like data recovery or network setup could take several days.

How do I choose a good computer support professional in Chicago?

When choosing a computer support professional, consider their experience, certifications, customer reviews, and the range of services they offer. It's also important to ensure they have a good understanding of the specific issues you are facing.

What qualifications should I look for in a computer support specialist?

Look for qualifications such as relevant certifications (e.g., CompTIA A+, Microsoft Certified Professional), a solid track record of experience, and positive customer testimonials.

Are on-site computer support services available in Chicago?

Yes, many computer support professionals in Chicago offer on-site services, which can be particularly useful for network setup and troubleshooting hardware issues.

What should I consider before hiring a computer support service?

Before hiring a service, consider the scope of the work needed, the professional's expertise, costs, and whether they offer any guarantees or follow-up support.

Can computer support services help with cybersecurity in Chicago?

Yes, many computer support services in Chicago offer cybersecurity solutions, including malware removal, firewall setup, and security audits to protect your systems from threats.